Frequent questions

DOT Hotels

DOT Hotels is the first hotel chain that respects local culture and authenticity, delivering diversity, rewards and recognition to guests who value and seek genuine, hospitable and quality service experiences.

DOT Rewards

DOT Rewards is DOT Hotels' loyalty program, which gives members access to instant benefits, discounts, free nights and exclusive experiences. The easiest way to book hotels in Latin America, with a wide variety of properties in different cities and countries.

As a DOT Rewards member you get the best rates and earn DOT points that you can use as a payment method in future reservations! Become a member and receive 5 Welcome DOT Points that you can use instantly on your first reservation. 1 DOT Point = U$D 1 OFF

Being a member of DOT Rewards with each reservation made directly through the DOT Hotels website, the hotel website or by phone, you earn the equivalent of 5% of the accommodation expense, before taxes, in DOT points. If after 4 days of check out, you do not see the DOT Points credited to your account, please start the claim by clicking here.

Each DOT Point is equal to U$D1 at the time of redemption. Redemptions are with no minimum and can be made from day one.

You can redeem DOT points yourself by making an online reservation. You can do this by logging into DOT Rewards to view all hotels, or from the hotel's booking engine. You can also redeem your points on our website or by calling the hotel´s front desk directly.

You can redeem your points from the very first moment, without waiting to accumulate a certain amount of points. That is, you can redeem from 1 DOT point, equivalent to U$D 1 off.

You can redeem your points at any property associated with DOT Hotels, on any date. Points ARE accumulative with any type of promotion and/or discount offered by the hotel. Learn about all the hotels participating in the program by clicking here